Welcome to Kalari Healing Terms and Conditions page.  This business and website www.kalarihealing.com is owned and operated by Ramona Lalita Yagnik. If you need further information or have any questions please contact: Ramona Lalita Yagnik on [email protected] or +61.390880779.

Introduction

This page sets out the Terms and Conditions you need to be aware of when using the Kalari Healing website and services of Kalari Healing.

Clients/customers/students visiting this website, using our services or submitting a booking agree that you are over the age of 18 and are willing to be bound by the following terms and conditions. If you don’t accept this agreement, you should not continue to visit this website or purchase from us.

Kalari Healing  reserves the right to make changes to this website and these terms and conditions at any time.

General Disclaimer

The information contained on the Kalari Healing website is not intended as a substitute for medical advice, or medical care.  If you have health concerns, contact your qualified healthcare provider for individualised advice and support.

Intellectual Property

The content of the Kalari Healing website and our memberships/portal/health programs is protected by copyright. No portion of this website may be copied or replicated in any form without the written consent of Ramona Lalita Yagnik, owner of Kalari Healing.

All teaching material, recordings and videos in the Kalari Portal are only for students and members individual learning purposes and are not to be reproduced, published or used for teaching purposes.

Class recordings are available for 7 days only post class. A new class recording link is then uploaded to the portal.

Payment Terms

Payments for Kalari Memberships/Mentoring

All payments are directly debited monthly.

You can suspend your membership for a minimum of 1 month - please contact us in advance. If you need to suspend/cancel as you are unwell, and unable to train, please contact us. 

You can cancel your subscription at any time. If you miss classes, or practice these are not refunded.

If our instructor is unwell/unable to run a Kalari class, a recording of a class will be uploaded in place of this. Students will be notified ASAP regarding these changes.

When you sign up for a membership you are accepting the above payment terms and agree to comply with them.

Payments/refunds for Consultations

Payment for individual naturopathic consultations and programs can be made by EFTPOS (debit/credit cards) via stripe through the online booking system.

By using our services you are not eligible for a rebate from your Private Health Fund. Please check directly with your Health Fund to determine your eligibility for rebates.

Payment Plans/Prices

We want to be able to support you in your health and wellbeing journey. Contact us directly to discuss payment plan options.

All payments are taken when booking. If you book a program you can book and plan your ongoing sessions with Lalita on the first consult. 

Kalari Healing reserves the right to change prices of all services without notice.  Current customers/clients/students are notified 2 weeks prior to changes in prices.

Refunds

We do not offer a refund for change of mind on consultations, health programs, nutritional supplements, Kalari training memberships or mentoring.

If you are unsatisfied with the services provided to you, contact us to discuss this and we will be happy to determine a refund.

Under the National Health Act and TGA Guidelines for safe practice and dispensing of medicines, it is illegal for a practitioner to re-dispense medicine that has already been dispensed to another patient.

Cancellation Policy

Health Consultations/Programs

Kalari Healing has a busy clinic/training schedule.  We understand that life can also be unpredictable and busy. If for some reason you need to cancel/reschedule your appointment, I require 24 hours notice otherwise you will be billed 50% of the consult fee for the missed appointment. This, in consideration for others, allows me to schedule in patients from my waiting list. No shows are charged the full fee.

Naturopathic Testing & Functional Pathology

Testing is all outsourced to external laboratories. We will support you in recommending specific testing, and payment for services is taken when you have made an order. The businesses and laboratories have their own shipping costs which you will be notified with when you make an order.

Supplements/Natural medicines

We use drop shipping for providing you with high quality natural medicines and supplements. We will support you by recommending specific products and payment for services is taken when you have made an order. The businesses have their own shipping costs which you will be notified with when you make an order.

Dispute Resolution

If you have any issue or complaint arising out of your use of this website or these terms and conditions, you and  Kalari Healing agree to make a genuine effort to resolve the dispute through negotiation and discussion.

Contact

The best way to contact Kalari Healing is via email or telephone, during business hours 9am – 5pm. If we are consulting with patients or teaching classes, we will respond to you as soon as possible.

If you have further questions regarding your consultations, our clinic services, classes, memberships or any of the above, please don't hesitate to be in touch.